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ROOTED IN BEAUTY.    PERFECTED BY LEGACY.

Frequently Asked Questions

FAQ's

Answers to most common questions about products, orders, shipments, and payments.

How long has your brand been in business? Plus

Our brand has been proudly serving the black hair care community for over 77 years, providing high-quality products that cater to the unique needs of textured hair.

 Is the Bronner Bros brand black owned? Plus

Bronner Bros is 100% black and family owned and has been since its inception.

Does Bronner Bros still produce the Bronner Bros International Beauty and Hair Show? Plus

Yes, of course, we still produce at least two shows in a year. Please check www.BronnerBros.com for more information

Where can I purchase your products? Plus

Our products are available for purchase directly through our website, as well as in-store at Sally Beauty, Family Dollar, and local beauty supply stores nationwide.

Do your products cater to all hair types? Plus

Yes, our products are specifically formulated to address the needs of various textured hair types, including curly, kinky, and coily hair.

Are your products suitable for children? Plus

Yes, many of our products are gentle enough for children and are designed to promote healthy hair growth and maintenance for kids.

Do you offer products for natural hair styles like braids, twists, and locs? Plus

Absolutely! Our Tropical Roots collection is specifically designed to meet the styling needs of natural hair, including braids, twists, and locs.

Are your products made with natural ingredients? Plus

Yes, our African Royale collection, for example, features wonderful, natural ingredients in our braid spray and multi-use oil, ensuring your hair gets the best care.

How do I know which product is right for my hair needs? Plus

We offer a variety of products tailored to different hair needs, from the BB Super Gro for hair growth to the BB Foam and Pump It Up Spritz for styling. You can consult our product descriptions and guides on our website, or contact our customer service for personalized recommendations.

Can I use your products on relaxed or chemically treated hair? Plus

Yes, our products are suitable for all hair types, including relaxed or chemically treated hair, and are formulated to promote overall hair health and manageability.

Do you offer any promotions or discounts? Plus

We frequently offer promotions and discounts on our website. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and special offers.

How can I contact customer service for more information? Plus

You can contact our customer service team through our website’s contact form, by email at orders@bronnerbros.com, or by calling our toll-free number at 1-800-XXX-XXXX. We’re here to assist you with any questions or concerns you may have.